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Shipping Information

Goods preparation
Under normal circumstances, FantasyJewelryShop.com takes less than 24-48 business hours to get the watch ready.

Delivery method
We mainly use Air Mail and EMS for shipping and also support FedEx, UPS, etc

Custom
Our costumers do not need to worry about whether or not they can pass the custom successfully. We cooperate with DHL/EMS/UPS to help costumers finish custom procedures. So far, the Customs declaration percentage of our products has reached 100%.
You can also make a phone call to the local post office to get an idea of how your order is going on.

Order Tracking:
When you purchase from our website, we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. You can track your shippment trhough the tracking system provided as well as contact our customer service via email.

Shipping Problems:
If an International order is received damaged or not received at all, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed byfantasyjewelryshop@gmail.com. If the item is received damaged, please contact Fantasyjewelryshop.com within five business days of delivery to conduct a claim. Please hold onto your shipping box as our insurance company may want to inspect it. If the item is not received at all we are required to wait 28 days after the shipment date to conduct an insurance claim.